Responsible Gaming
Gambling Should Be Entertainment
At Australian Zoetrope, we believe gambling should be enjoyed as entertainment only. Neosurf casino games are designed for fun and excitement, not as a way to earn money or solve financial problems. If you find yourself viewing gambling as income or a solution to money troubles, it's time to seek support.
Play responsibly and within your means. Set a budget you can afford to lose and stick to it.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. By accessing our Neosurf casino services, you confirm that you meet the legal age requirement in your jurisdiction.
If you are under 18, or if someone in your household is, please do not participate in online gambling activities.
Warning Signs of Problem Gambling
Recognise the warning signs early. If you experience any of the following, help is available:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing your gambling activity from family, friends, or partners
- Loss of Control: Gambling more than you intended or for longer than planned
- Neglecting Responsibilities: Missing work, family time, or important commitments due to gambling
- Borrowing Money: Using loans, credit cards, or borrowed funds to gamble
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalation: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
- Financial Impact: Gambling causing debt, bill arrears, or financial hardship
Self-Help Tools & Safer Gambling Features
Most reputable online casinos, including those accepting Neosurf, offer tools to help you gamble safely:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a specified timeframe
- Reality Checks: Receive regular pop-up reminders of how long you've been playing and how much you've spent
- Session Timeouts: Automatically log out after a set period of inactivity
- Self-Exclusion: Temporarily or permanently block access to your account
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Use these tools to maintain control and play within your limits.
Support Organisations in Australia & Beyond
If you or someone you know is struggling with problem gambling, professional help is available and confidential:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (Free call)
United Kingdom
- GamCare – Free support and information
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Help and referrals
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone: 0800-0040061 (Free)
If You Need Help, Reach Out Today
Problem gambling is treatable. If you're struggling with gambling urges, spending more than you can afford, or experiencing negative consequences from gambling, please seek help immediately.
Contacting one of the support organisations listed above is confidential, free, and the first step towards recovery. There is no shame in asking for help—thousands of Australians and people worldwide have successfully addressed problem gambling with professional support.
Your wellbeing matters. Help is available 24/7.